Mixam Reviews

5,351  Excellent
TrustScore 5 out of 5

4.8

In the Digital Printing Service category

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Reviews4.8

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Rated 5 out of 5 stars

First time ever in producing a hardback…

First time ever in producing a hardback book (Family History). Found the feedback before committing to print extremely helpful. Now considering producing my own photo-book, just need to decide upon images and quantity. Mixam will be my go to printer.

Date of experience: April 19, 2024


Rated 5 out of 5 stars

Amazing

100% Recommend! The most helpful and amazing customer service, with a really easy online platform to use. The prints were of amazing quality! Thanks so much!

Date of experience: April 19, 2024


Rated 5 out of 5 stars

Amazing quality!

I was very impressed with the quality of print from Mixam and the speed of service. I ordered a variety of materials for a business show and was very happy with how well they came packaged and delivered. One of the posters was delivered damaged, but I spoke to Chanel at Mixam and she was very quick with helping with the issue and re-sending out the poster free of charge. Will definitely be using more often!

Date of experience: April 19, 2024


Rated 5 out of 5 stars

So glad I found you.

Your on-line formatting made the pre-press preparation easy to follow. The finished printed product was superb, much better than I anticipated. The small print pricing is excellent which enables first time authors like me to have an actual professional copy to submit to publishers. I have already started to recommend your company to others. I am so glad I found you.

Date of experience: April 18, 2024


Rated 3 out of 5 stars

Decent experience -- can be improved.

I recently bought 600 A1 posters. They arrived on time but not in the condition I would have liked. Due to the way they are packaged, some of the corners/edges of some of the sheets arrived slightly damaged. The posters were spread over three boxes -- each box had some slightly bent/curled/creased posters.

I'm disabled so returning items is a huge hardship for me -- especially when the items weigh close to 30kg. I wish they were packaged better in the first instance. I can use most of them but it's not lost on me that the ones I have to discard for being imperfect have been paid for!

I'd suggest corner protectors for shipments like this to help minimise damage to vulnerable areas like the outer edges of paper sheets.

Date of experience: April 15, 2024

Reply from Mixam

Hello Mr O'Brien.
We are sorry to find out this way that some of your posters may have been damaged in transit, we always do our very best to ensure all products arrive in good condition.
We would be happy to look in to this further if you could log this via the "Report an issue" button on your order with clear photos showing us the damage on all the affected copies, this way we wouldn't need them to be retuned.
We hope to hear from you soon so that we can work with you on resolving this.


Rated 5 out of 5 stars

Just perfect!

I am thrilled with the books that Mixam printed for me. A history of my Irish family, to be left for generations to come. Following seven years of research, then the writing, I wanted to do my ancestors justice. I had no idea where to start, and then a friend in Ireland recommended Mixam. The quality of printing is so high, and at such a reasonable price. I phoned with a query, and immediately had a personal and helpful answer. I loved the preview, which you can share with others. How generous. I am already making a canvas, which will be printed by Mixam. Also, any future books. Thank you Mixam!

Date of experience: April 17, 2024


Rated 5 out of 5 stars

Great service and quality

I had used Mixam before to print a soft cover book in which they did an excellent job - so decided to use them again for a hard back book that I had put together. Everything was easy to upload/design on the website with good opportunity to check and change things as necessary before commiting to print. I was advised that several of the photos/graphics that I wished to use were probably not the best quality and might not display satisfactorily, but I had no alternatives and went ahead. I needn't have worried as the printed book was beyond my expectations and eveything was fine.
I have found that the website is easy to use, the pricing VERY competitive and the end result has always been superb. Thank you!

Date of experience: April 18, 2024


Rated 5 out of 5 stars

My experience with Mixam has always…

My experience with Mixam has always been great. Great customer service, always helpful and patient. The quality of their work has put my publication on the international map. Will happily recommend.

Date of experience: April 23, 2024


Rated 5 out of 5 stars

Amazing printing service

I needed to print off my photo book for my university final project, and the quality from Mixam was amazing. The website was easy to use and when I got stuck on figuring out the bleed part for my documents, I found that Mixam has a YouTube account with some videos helping with different things to do with using their site. And the pricing was half the price of other printing places I look at.

Date of experience: April 06, 2024


Rated 5 out of 5 stars

Great service

Great service

Customer service was brilliant, the items were very reasonably priced and turned up promptly and in great condition. My favourite printer by a long stretch

Date of experience: April 12, 2024


Rated 5 out of 5 stars

My completely satisfied experience.

I have only words of praise for this company. The photobook I made for my choir has sold over 30 copies and everyone is delighted with the high quality of the book. I ordered a 210mm square hard cover book with 200gsm silk paper pages. The colour reproduction is excellent.
I found the website easy to navigate, whether it's calculating the cost or finding out how to get the best end result, it's easy to use and full of useful information. Any queries? a quick response from helpful staff is almost certainly guaranteed. Well done!

Date of experience: April 11, 2024


Rated 5 out of 5 stars

Easy and efficient

Very easy to use and setup. Very nicely produced and an efficient process. I will happily use Mixam again if this standard is the norm.

Date of experience: April 22, 2024


Rated 5 out of 5 stars

Brilliant!

The shipping of the company is incredible as well as the quality for the price. After making an order, I received a faulty product however I received a full refund within the three days that I asked and ordered a much larger order of the same product and everything was completely perfect. The company is extremely helpful and the staff are brilliant to work with

Date of experience: April 09, 2024


Rated 5 out of 5 stars

Great service

Swift service, top quality and great prices. What more could you want. Oh, and a super friendly website as well. A nice surprise with my first order was that I ordered 2 books and got 3!

Date of experience: April 20, 2024


Rated 5 out of 5 stars

Would go back again for the next booklet printing

Good quality of paper and printing color. Easy to use and well defined user interface to create your own booklet. Delivery is on time. Price is very affordable with several options if need the printing done quicker. Highly recommend for using their printing service!

Date of experience: March 20, 2024


Rated 3 out of 5 stars

gorgeous booklet, but not good enough packaging leading to little damages in the products

The booklets I received were gorgeous, precisely as I designed them. Sadly, however, some of them arrived a bit damaged probably due to shipping issues. I advise to use softer packages to better isolate the products.

Date of experience: April 01, 2024

Reply from Mixam

Hi Customer-S,
We are so pleased that you liked the printing, but we are sorry to learn from this review that some may have arrived a bit damaged.
Please can you head back to your account/order and log this via the 'Report an Issue" button with some photos, so that we can take a look and see what we may be able to do to help, as if something has gone wrong or been damaged, we really would welcome the opportunity to try and resolve this for you. We hope to hear from you soon.